In 1991, the General Assembly charged the Public Service Commission with the responsibility of establishing a Telecommunications Relay Service Program. The program became known as the Kentucky Telephone Relay Service (TRS) and the purpose of the program is to relay calls between deaf, hard of hearing or speech impaired individuals who use a TTY or VCO and individuals who do not have access to a TTY. The Relay is a 24-hour a day, seven day a week service, allowing you to "talk" to anyone, anytime, and anywhere without having to worry about communication barriers on the telephone. It uses a third party, a "communications assistant" (CA), to relay messages back and forth between a TTY/VCO user and a non-user. Video Relay Services are now available through TRS as well, allowing consumers using American Sign Language to communicate in their Native Language through Video Interpreters.

Sprint Relay, is the current Relay Service Provider for Kentucky.